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- Why is my zoom audio not working on laptop
To make sure you have the most current version, check for updates. Before a meeting Always run an audio test before joining or starting a Zoom meeting. Look for your computer's audio controls and turn up the volume. If your speakers appear to be on and the volume is up, but you still cannot hear the audio, check Zoom's audio settings and select a new speaker. Click the upward arrow to the right of the Mute button at the bottom of the Zoom window.
Choose another speaker from the speaker selection list and try the audio test again. If you do not see a speaker listed, this means your computer does not have any speakers connected. You will need to plug in a headset or external speaker, or use the Switch to Phone Audio option to listen via your phone's speaker.
During the test, if you cannot hear the audio your microphone recorded : Make sure you have the right microphone selected e. During a meeting, select the up arrow next to the Microphone icon and make sure the desired mic is active. If you think the meeting host has inadvertently muted you, send them a message in chat and ask to be unmuted.
Ensure you correctly set up your mic in Windows and select the audio input you prefer on Mac. The reason why rebooting resolves computer problems is that it closes any processes that might be interfering with hardware or software. If you hear an echo, your microphone may be picking up the audio from another source, such as a TV or an external speaker.
To avoid hearing an echo in Zoom, everyone should mute their mic when not speaking. Meeting organizers can mute everyone else in the meeting. Zoom offers advanced tools intended to improve audio playback, but they can sometimes have the opposite effect. If you have ongoing audio problems with your mic, open Zoom while not in a meeting and select the Settings gear , then choose the Audio tab and select Advanced to change these options.
If your microphone issues persist, consider contacting a professional I. Connect with Cinch I. Since , Cinch I.
Whether you need on-site support or a reliable cloud computing office, our computer support offers the fastest and friendliest service in the industry. Follow these instructions to easily access audio settings before or during a meeting. If you are having trouble being heard by other participants, follow the instructions below to troubleshoot your microphone. Windows 10 has a feature that can prevent Zoom from being able to access your camera.
If this might be what is causing your difficulties, you can find out how to unblock this privacy feature here.
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